TROUBLESHOOTING
Can’t Send Time To Bed
1. Make sure you have entered a pass code that is at least a level 1 or higher. There should
be at least one asterisk on the lower left-hand corner of the display.
2. Make sure that bed is available
3. Make sure your timer cord is plugged into the T-MAX Manager Plus/PRO and the bed timer.
4. Check to make sure the bed you are trying to send time to has a unique bed address.
No Beds Are Showing Up
1. Is the timer cord plugged into the T-MAX Manager Plus/PRO and the first bed in the chain.(if
daisy chained)
2. Do all of the timers have power?
3. Do all of the timers have unique bed addresses?
4. Check timer connections to beds.
a. Is all of the timer wiring consistent?
b. Is any of the timer wire damaged? (Snagged or torn.)
Note: A torn timer wire any where in the system could short causing the whole timer system to
not work and/or damage the timers and possibly the T-MAX Manager Plus/PRO.
c. Is there a good connection to the timer cord ends? (The modular plugs.)
d. Are any of the “phone” jacks on the timer boards damaged? (Usually if the whole timer
system is down, and this is the problem, then it would be normally on the first timer in the
chain.)
One or More Beds Not Showing Up
1. Check bed addresses.
2. If it’s the timer(s) at the end of the timer system, check timer wire.
a. Is it plugged in?
b. Is it damaged?
Sends Time To the Wrong Bed
1. Check to make sure you are trying to send time to the right bed.
2. Check station address of the bed(s).
Note: This part requires getting into the parameters on the timer itself. Please see instructions
for setting bed address.
Software
For any software related problems, please contact the manufacturer of the software for technical
support.
Terms
Cycle the power- means you need to unplug, or disconnect power to, the timer. We
recommend waiting around 10 seconds, then reconnecting.
Parameters- settings on the timer that are stored, some are used for information only, while
others you can change (bed addresses, clean room feature, etc.)
Helpful Hints
If you can’t get into parameters on a single T-MAX 3-A
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